2-1-1 Helpline

What is 2-1-1?

2-1-1, unlike 911, is NOT the number you call for fire, police or emergency needs.  Instead, United Way 2-1-1 is a toll-free number connecting people with available community resources and volunteer opportunities. 

By simply dialing 2-1-1, you can now make one call to find or give help.  No more wasted time trying to find the right resource.  You will reach a trained, caring professional 7 days a week, 24 hours a day.

United Way 2-1-1 is always available any time you need it.  It's efficient, fast, and easy to use.

All calls are confidential.

What does 2-1-1 provide?

Dial 2-1-1 For Community Services

Whether you need help or want to provide help, 2-1-1 is the best way to locate hundreds of services in your community. 

When you dial 2-1-1, you will be connected to a trained professional, who can provide referrals to valuable health and human services in your area.

Community Services

  • Basic human needs: food pantries, shelters, rent or utility assistance

  • Physical & mental health resources: Medicaid, Medicare, prenatal care, children's health insurance programs, crisis intervention, support groups, counseling, alcohol & drug rehabilitation.

  • Work initiatives: educational & vocational training programs, English as a second language classes, job training, General Educational Development (GED) preparation, financial & transportation assitance.

  • Support for seniors & those with disabilities: Agencies on aging, centers for independent living, adult day care, meals at home, respite care, home health care, transportation & recreation.

  • Support for children, youth & families: After-school programs, tutoring, mentorship programs, family resource centers, protective services, counseling, early childhood learning programs, child care referral centers, & recreation.

  • Much, much more: Just give us a call & see what we can do for you.

Why call 2-1-1?

  • A family is in need of a food pantry & utility assistance.

  • A parent wants help for a child with a learning impairment.

  • A family loses power during a heat wave & needs temporary shelter.

  • A frightened spouse seeks a safe haven.

  • A family is looking for counseling for their teenager.

  • New parents seek area day care information.

  • A senior adult wants to volunteer or seek services.

  • A family searches for employment or a way out of debt.

Why doesn't 2-1-1 work for me?

If 2-1-1 is not yet active with your phone provider, you can reach the 2-1-1 call center by dialing (800) 427-4626.  In the St. Louis area you can also dial (314) 421-4636 (INFO).

Get more information at www.211helps.org.